By: Christopher Miller

PORTLAND, Ore., and VANCOUVER, Wash. – Paul Davis Restoration of Portland/Vancouver is redefining what property owners can expect when water, fire, mold, or storm damage strikes. As the largest restoration company in the Northwest, the locally owned and family-operated firm brings uncommon speed, depth, and clarity to every stage of recovery. With a team of 160 professionals, a fleet of 100 vehicles, and over 100,000 square feet of facility space, the company is built to mobilize at scale while maintaining personal and precise communication.

A Full-Service Restoration Partner

Homeowners, property managers, and commercial clients turn to Paul Davis Restoration of Portland/Vancouver for a proper end-to-end solution. Services span emergency mitigation and dry out, selective or complete demolition, in-house abatement, contents restoration, and secure storage for textiles, electronics, hard goods, and furniture, followed by complete reconstruction. The same organization that answers the first call remains accountable through the final walkthrough, which reduces handoffs, shortens timelines, and helps protect budgets.

Speed, Communication, and Quality at Scale

Emergencies do not keep business hours, and neither does this team. IICRC-certified specialists and project managers respond around the clock. The company operates two shifts per day with on-call teams ready to deploy seven days a week. That structure enables rapid first response for a flooded kitchen at midnight, as well as decisive action on large multi-floor losses where 20 or more technicians may be needed to triage, stabilize, and dry the building.

Clear communication is treated as a core service. Clients receive daily reports during mitigation and weekly progress updates during reconstruction. Internally, project teams meet weekly or bi-weekly to review milestones, resolve bottlenecks, and keep momentum. The result is a process that feels organized rather than chaotic, even when circumstances are challenging.

Certified Expertise and Insurance Fluency

Paul Davis Restoration of Portland/Vancouver holds Institute of Inspection, Cleaning, and Restoration Certification (IICRC) and manages insurance claims with the documentation rigor adjusters expect. Estimating is completed in Xactimate for insurance projects and in T&M Pro for commercial time-and-materials work. The team emphasizes a restore-first approach, replacing materials only when necessary. This philosophy helps shorten project timelines, reduces waste, and preserves the original character of a space when possible.

People, Principles, Professionalism

Leaders describe the company’s “three uniques” as People, Principles, and Professionalism. Tenure runs deep across the organization, with many team members having served for five years or more, several for over ten, and one for seventeen years. That continuity reinforces craft standards and nurtures a culture in which technicians and project managers take pride in their results. The company’s operating commitment is memorable and straightforward: “We get it right or make it right.” A two-year warranty is standard, yet the team has been known to step in years later when help is needed, underscoring a commitment to long-term relationships.

Commercial Programs with Dedicated Teams

In the commercial sector, Paul Davis Restoration of Portland/Vancouver builds dedicated pods for its larger clients. The same project managers handle mitigation and reconstruction across all of a client’s jobs, supported by a consistent customer service and estimating team. That continuity shortens learning curves, improves forecasting, and creates a shared playbook for complex facilities, such as schools, medical offices, and multi-tenant buildings.

Proof in Real-World Outcomes

For customers, the difference often shows up in the details. One recent reviewer summarized the experience this way: “At a time when you are feeling frustrated and vulnerable, Paul Davis comes to the rescue. These guys are fast and professional. And their clean-up is excellent. I highly recommend them,” wrote Eileen Haas. Comments like this reflect a pattern the company hears often from homeowners and property managers who value rapid response, careful containment, and steady communication from the first assessment to the final paint job.

Safety, Accountability, and Care

Performing abatement in-house allows the company to control schedule, quality, and safety without waiting on outside vendors. Job sites are isolated, contained, and cleaned with an emphasis on the well-being of families and employees. The team is trained not only in technical standards, but also in the soft skills that matter when people are under stress. Technicians check in frequently, explain what to expect next, and coordinate access to ensure that daily life or business operations can continue as smoothly as possible.

Community-Minded and Fun on Purpose

Service is not limited to job sites. The company’s fifth core value is “Have Fun on Purpose,” which is reflected in its team culture and community involvement. Paul Davis Restoration of Portland/Vancouver supports various organizations, including the Red Cross, Rebuilding Together, A Caring Closet, Coats for Kids, and the Vancouver Food Bank. The same people who rebuild homes and businesses also invest time and resources in the neighborhoods they serve.

Where to Learn More

Property owners seeking guidance can explore services, service areas, and frequently asked questions on the Paul Davis Restoration of Portland/Vancouver website. Video spotlights and helpful tips are available on the company’s YouTube channel, and ongoing project highlights and community updates can be found on its Facebook page.

Whether the situation involves a burst pipe, smoke and soot, mold remediation, or a complex commercial loss, Paul Davis Restoration of Portland/Vancouver combines scale with humanity. The team’s resources enable swift action. Its principles make trust sustainable. For the region’s homeowners and businesses, that combination turns a stressful moment into a clear path forward.

About Paul Davis Restoration of Portland/Vancouver

Paul Davis Restoration of Portland/Vancouver serves the greater Portland and Vancouver metro area with full-service mitigation, abatement, contents restoration, and reconstruction. The company is locally owned, operates two daily shifts for 24/7 response, and has now been serving people in their time of need for its nineteenth year.