By: Alena Wiese
Leadership is evolving, and Adam Marburger is at the forefront of this transformation in the automotive industry. As president and CEO of Ascent Dealer Services, a published author, and a leader in finance and insurance (F&I), Marburger is reshaping what it means to lead with purpose. His book, The Servant Leading F&I Manager, is currently gaining attention on the new release charts. It dives deep into the principles of servant leadership and how they can revolutionize F&I departments.
The New Paradigm of Leadership
Servant leadership is not a new concept, but its application in the automotive F&I industry offers a fresh perspective. In The Servant Leading F&I Manager, Marburger presents a framework that emphasizes the well-being of employees and customers alongside business outcomes.
“F&I managers are often seen as profit generators, but they are so much more than that,” Marburger says. “They are leaders who have the power to create a culture of trust, accountability, and growth. This book is about showing them how to do that effectively.”
The book offers actionable strategies for fostering collaboration, improving communication, and delivering customer experiences that may drive long-term loyalty—all while working toward financial success.
Lessons from Experience
Marburger’s insights are rooted in his extensive experience leading Ascent Dealer Services, where he has helped dealerships across the country transform their F&I operations. His approach combines cutting-edge technology with a human-centric leadership style, offering a unique perspective on leadership.
“I’ve seen firsthand how the right leadership approach can change the trajectory of a department—and a dealership,” Marburger explains. “When F&I managers adopt a servant leadership mindset, they don’t just improve their own performance; they elevate their entire team.”
Launching at NADA 2025
The Servant Leading F&I Manager will make its debut at the National Automobile Dealers Association (NADA) Show in New Orleans, where Marburger will present a session of the same name. This marks his third consecutive year as a featured speaker at NADA, solidifying his reputation as a thought leader in the industry.
“I’m honored to be part of NADA 2025,” Marburger shares. “It’s the ideal platform to introduce these ideas and start a conversation about how we can make F&I a driving force for positive change in the automotive industry.”
Leadership Principles for Every Industry
While the book is tailored for automotive professionals, the principles Marburger outlines are universal. By emphasizing empathy, accountability, and continuous improvement, his framework offers a perspective that can be adapted across industries to strengthen teams and improve outcomes.
“Leadership isn’t about authority; it’s about service,” Marburger says. “When leaders prioritize the needs of their team and customers, the results speak for themselves.”
A Legacy of Impact
The Servant Leading F&I Manager is not just a guide for improving F&I operations—it’s part of Marburger’s broader mission to inspire and empower others. His first book, You Are the Problem: A Guide to Getting Out of Your Own Way, was released in 2023 and invites readers to explore ways of overcoming self-sabotage and embracing responsibility for their success.
With his second book, Marburger is doubling down on his commitment to leadership and legacy. “This book is about creating leaders who lead with purpose,” he says. “It’s my way of giving back to an industry that has given me so much.”
A Leader to Watch
From his work at Ascent Dealer Services to his speaking engagements at events like the Principles of Finance University and the Premier Auto Summit in San Juan, Puerto Rico, Adam Marburger is a driving force for change in the automotive world. His media appearances on national programs like Daytime and Bloom, as well as podcasts such as Lifeology with James Miller, have made his message accessible to millions.
As The Servant Leading F&I Manager prepares to hit shelves, Marburger’s vision for the future of leadership is clearer than ever: a world where leaders serve their teams and customers, create lasting value, and inspire others to do the same.
Learn More About Adam Marburger
- Website: AdamMarburger.com
- Social Media:
- LinkedIn: /adam-marburger
- Instagram: /adampmarburger
- Facebook: /adammarburger
Published by Mark V.